We value our customers and want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing an order.

1. Returns Eligibility

You may request a return or refund if:

• The product is damaged, defective, or incorrect

• The item is unused, unopened, and in its original packaging

• The return request is made within 7 days of delivery

Items that are used, opened, or tampered with are not eligible for return.

2. Non-Returnable Items

The following items are non-refundable:

• Personal care and hygiene products once opened

• Products purchased during sales or special promotions

• Gift cards or digital products

3. Refund Process

Once your return request is approved:

• The product must be shipped back to us

• After inspection, the refund will be processed

• Refunds will be credited to the original payment method within 5–10 business days

Shipping charges are non-refundable unless the return is due to our error.

4. Damaged or Wrong Products

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery

• Share clear images or videos of the product and packaging

• We will arrange a replacement or refund at no extra cost

5. Cancellation Policy

Orders can be canceled only before they are shipped. Once dispatched, cancellations are not possible.

6. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank or payment provider

• Contact your payment service

• If the issue persists, contact our support team